Online Shopping Terms and Conditions
We DO NOT store your Financial Details on this website!
Returns:
When you receive your goods, please check them immediately. Please let us know about any damage within 3 working days of receipt of your order. If your goods are damaged in transit, you have the option of a replacement or a full No Quibble Refund.
Your Right to Cancel:
Under the UK's Consumer Protection (Distance Selling) Regulations you have the right to cancel your purchase within a period of 7 working days, beginning with the day after the day on which your good(s) was/were delivered.
Should you decide that you wish to change your mind, you must notify us of your intent to do so within 7 days of receiving your good(s) and we will refund their cost as soon as we have received them in perfect condition. The box seals must be unbroken/un-tampered/unpeeled with and, in the case of FirstAid4GolfSlice Formula, the sponge tip must be unused/un-charged of any liquid Formula. The refund is for the cost of the goods only and does not cover the initial costs of dispatching the goods to you. You are responsible for the costs of returning the goods to us. You are also responsible for ensuring they are insured adequately as we will not be liable for any damage or loss to the goods whilst being returned to us. Please package all goods securely and ensure that we receive them, at the address below this line within 7/10 working days of the date that you notify us of your desire to cancel.
The Return Warehouse Address is:
The Slice Doctor International, 32, Howland, Peterborough, Cambridgeshire, PE2 5QY, UK.
For your protection, we recommend that you use an insured recorded-delivery service. Please Note, you will be responsible for the costs of returning the goods to us safely unless we delivered the item to you in error or the item is genuinely faulty. Please Remember, all boxes must have seals intact and the Formula sponge tip must be un-charged to qualify as unused and returnable.
Please Note: Once we are in receipt of your returned goods, a refund (usually within 2 working days) will be charged back to your credit/debit/charge card used in the original order transaction.
Who Are We?
We are: The Slice Doctor International Limited - Our Company is Registered in England, Company Number: 5725743. Our Registered Office is: 222, Wolverton Road, Blakelands, Milton Keynes, Buckinghamshire MK14 5AB. United Kingdom. Contact Us: +44 (0)8456 126912. Email: sales@theslicedoctor.com
Delivery:
There is a charge for delivery, please check at time of order which delivery zone applies to your country/region/zone. It's our responsibility to get the good(s) to you safely, all goods are fully insured during transit to your address.
The Slice Doctor goods will be delivered to the address submitted by you during the purchase process on this website.
Once delivered to you, you will become, subject to all outstanding charges having been paid in full, the owner of the goods and therefore responsible for any loss or damage thereafter.
You could refuse to take delivery of the goods if obvious external damage is evident on arrival. However, in all cases we will require photographic evidence of any damage prior to arranging for replacement goods or a credit. Alternatively, damaged goods can be returned to us at the address given in Your Right to Cancel in the previous section.
If you refuse to take delivery of the goods for any reason other than the evident damage, then expenses incurred by us for delivery/insurance and return of the goods will be deducted from any refund. Return postage is for the buyers account.
International Delivery:
If your delivery address is not within the United Kingdom, you may be subject to import duties and taxes, which could be levied once a shipment reaches your country. You hereby agree that any such additional charges for customs clearance/charges must be borne by you. You should note that customs policies vary widely from country to country.
The Slice Doctor International Limited shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Validity:
By ordering goods you accept these Terms and Conditions. The Terms and Conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.
Your Undertakings and Warranties:
You warrant that the information given on your order form is complete and accurate. So please thoroughly check all information given prior to placing your order.
Acknowledgement of Order:
When you have completed your order you will be sent confirmation. It will state what goods are on order, the total cost and Post & Package charges, together with delivery and invoice details. If for any reason your order cannot be processed, a member of staff will contact you to explain why.
Our Contract:
No contract for the sale of our goods will subsist between you and The Slice Doctor International Limited until the goods ordered has been dispatched. We may send a confirmation e-mail when the goods have left our warehouse. This confirmation e-mail amounts to an acceptance by The Slice Doctor International Limited of your offer to buy goods from The Slice Doctor - FirstAid4GolfSlice Online.
Terms and Conditions of Sale:
(1) The Slice Doctor International Limited "Seller"
(2) "Buyer"
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STANDARD TERMS AND CONDITIONS FOR THE SALE OF GOODS FROM THIS WEB SITE
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1. Definitions and Interpretations
1. In these Conditions:-
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"Business Day" |
means any day other than a Saturday, Sunday or Public Holiday in Great Britain; |
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"Buyer" |
means the person who accepts a quotation or offer of the Seller for the sale of Goods or whose order for the Goods is accepted by the Seller; |
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"Conditions" |
means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the Buyer and the Seller; |
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"Contract" |
means the contract for the purchase and sale of the Goods under these Conditions; |
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"Delivery Date" |
means the date on which the Goods are to be delivered as stipulated by the Seller and accepted by the Buyer; |
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"Goods" |
means the goods (including any installment of the goods or any parts for them) which the Seller is to supply in accordance with these Conditions; |
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"Month" |
means a calendar month; |
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"Seller" |
means The Slice Doctor International Limited a Company Registered in Great Britain under Company number 05725743 whose Registered Office is at: 222, Wolverton Road, Blakelands, Milton Keynes, Buckinghamshire MK14 5AB UK. Contact: 08456 126912. |
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"Writing" |
means any communication effected by facsimile, electronic transmission or any comparable means. |
2. Any reference in these Conditions to a statute or a provision of a statute shall be construed as a reference to that statute or provision as amended, re-enacted or extended at the relevant time.
3. The headings in these Conditions are for convenience only and shall not affect their interpretation.
2. Application of Conditions
1. The Seller shall sell and the Buyer shall purchase the Goods in accordance with any quotation or offer of the Seller which is accepted by the Buyer, or any order of the Buyer which is accepted by the Seller, subject in either case to these Conditions, which shall govern the Contract to the exclusion of any other Terms and Conditions subject to which any such quotation is accepted or purported to be accepted, or any such order is made or purported to be made, by the Buyer.
3. Incoterms
1. In these Conditions "Incoterms" means the international rules for the Interpretation of Trade Terms of the International Chamber of Commerce as in force at the date when the Contract is made. Unless the context otherwise requires, any term or expression which is defined in or given a particular meaning by the provisions of Incoterms shall have the same meaning in these Conditions, but if there is any conflict between the provisions of Incoterms and these Conditions, the latter shall prevail.
4. Basis of Sale
1. The Seller's employees or agents are not authorised to make any representations or claims concerning the Goods unless confirmed by the Seller in writing. In entering into the Contract the Buyer acknowledges that it does not rely on, and waives any claim for beach of, any such representations which are not so confirmed.
2. No variation to these Conditions shall be binding unless agreed in writing between the authorised representations of the Buyer and the Seller.
3. Sales literature, price lists and other documents contained within this website issued by the Seller in relation to the Goods are subject to alteration without notice and do not constitute offers to sell the Goods that are capable of acceptance. An order placed by the Buyer may not be withdrawn cancelled or altered prior to acceptance by the Seller. No contract for the sale of Goods shall be binding on the Seller unless the Seller has accepted an order placed by the Buyer.
4. Any typographical, clerical or other accidental errors or omissions in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller on this web site shall be subject to correction without any liability on the part of the Seller.
5. Orders and Specifications
1. No order submitted by the Buyer shall be deemed to be accepted by the Seller unless and until confirmed by the acceptance of our Terms and Conditions.
2. The specification for the Goods shall be those set out in the Seller's sales documentation. The Goods will only be supplied in the minimum units (or multiples) stated in the Seller's price list or in multiples of any sales outer as specified. Orders received for quantities other than these will be adjusted accordingly. Illustrations, photographs or descriptions whether in on this web site, catalogues, brochures, price lists or other documents issued by the Seller are intended as a guide only and the contents shall not be binding on the Seller.
3. The Seller reserves the right to make any changes in the specification of the Goods which are required to conform to any applicable safety or other statutory or regulatory requirements or, where the Goods are to be supplied to the Seller's specification, which do not materially affect their quality or performance.
4. No order which has been accepted by the Seller may be cancelled by the Buyer except with the agreement in writing of the Seller and on terms that the Buyer shall indemnify the Seller in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by the Seller as a result of cancellation.
6. Price of the Goods
1. The price of the Goods shall be the price listed in the Seller's published online price list current at the date of acceptance of the Buyer's order or such other price as may be agreed in writing by the Seller and the Buyer.
2. Where the Seller has quoted a price for the Goods other than in accordance with the Seller's published price list the price quoted shall be valid for 30 Days only or such other time as the Seller may specify.
3. The Seller reserves the right, by giving notice to the Buyer at any time before delivery, to increase the price of the Goods to reflect any increase in the cost to the Seller which is due to any factor beyond the control of the Seller (such as, without limitation, any foreign exchange fluctuation, currency regulation or alteration of duties, any change in delivery dates, quantities or specifications for the Goods which is requested by the Buyer, or any delay caused by any instructions of the Buyer or failure of the Buyer to give the Seller adequate information or instructions.
4. The Buyer undertakes not to offer the goods for resale in any country (not being member states of the European Community or Efta) notified by the Seller to the Buyer at or before the time the Buyer's order is placed, or to sell the Goods to any person if the Buyer knows or has reason to believe that that person intends to resell the Goods in any such country.
5. The price is inclusive of any applicable value added tax excise, sales or taxes or levies of a similar nature which are imposed or charged by any competent fiscal authority in respect of the Goods, which the Buyer shall be additionally liable to pay to the Seller.
7. Terms of Payment
1. Subject to any special terms agreed in writing between the Buyer and the Seller, the Seller shall invoice the Buyer in full for the gross sum due for goods purchased from the Sellers web site, including all applicable country taxes, at the time of purchase.
2. Prices are based on the quantity and condition of goods and at volumes established by the Seller when the Goods leave the Seller's factory or warehouse.
3. The Buyer shall pay the price of the Goods in full at the time of purchase from the Sellers web site, notwithstanding that delivery may not have taken place and/or that the property in the Goods has not passed to the Buyer.
4. All payments shall be made to the Seller in the currency of the price stated on the Sellers web site.
5. The Seller is not obliged to accept orders from any customer or buyer.
8. Delivery
1. Delivery of the Goods shall take place and risk in the Goods will pass in accordance with Incoterms, where applicable, otherwise delivery of the Goods shall be made by delivering the Goods to the place specified in the Buyers orders and/or the Seller's acceptance as the location to which the Goods are to be delivered by the Seller.
2. Unless otherwise agreed in writing by the Buyer and the Seller shipment of all Goods ordered will be arranged by the Seller on behalf of the Buyer via the Sellers web site and all charges shall have been paid by the Buyer.
3. The Seller shall endeavor to comply with the shipping instructions given by the Buyer with its order for the Goods but the Seller reserves the right to make part shipments and to ship by means of the Seller's choice from any port in the United Kingdom or elsewhere.
4. Where the Buyer provides a means for alternative shipment the Seller shall not be responsible for any charges or non deliver resulting from failure of the Buyers chosen delivery mechanism.
5. The Delivery Date is approximate only and time for delivery shall not be of the essence unless previously agreed by the Seller in writing. If the Seller delivers the Goods at any time after the Delivery Date the Seller shall have no liability in respect of such late delivery.
6. Where the Goods are to be delivered in installments, each delivery shall constitute a separate contract and failure by the Seller to deliver any one or more of the installments in accordance with these Conditions or any claim by the Buyer in respect of any one or more installments shall not entitle the Buyer to treat the Contract as a whole as repudiated.
7. If the Buyer fails to take delivery of the Goods at the delivery address provided at time of order or any part of them on the Delivery Date and/or fails to provide an alternative place for delivery, the Seller shall deem the goods to have been delivered.
8. The Seller shall not be liable for any costs incurred for whatever reason after delivery of the Goods is deemed to have taken place.
9. Import or customs duty or other official taxes or charges arising from or necessary to enable delivery of the Goods shall be for the Buyer's account.
10. The Seller shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of any delay in delivery or in performing, or any failure to perform, any of the Seller's obligations in relation to the Goods, if the delay or failure was due to any cause beyond the Seller's reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Seller's reasonable control:-
1. act of God, explosion, flood, tempest, fire or accident;
2. war or threat of war, sabotage, insurrection, civil disturbance or requisition;
3. acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority;
4. import or export regulations or embargoes;
5. strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of the Seller or of a third party);
6. difficulties in obtaining raw materials, labour, fuel, parts or machinery;
7. power failure or breakdown in machinery.
9. Insurance
1. Unless otherwise expressly agreed in writing by the Buyer and the Seller all insurance costs for delivery to the Buyers address are included.
10. Risk and Property
1. Risk of damage to or loss of the Goods shall pass to the Buyer following delivery to the Buyers chosen address.
11. Warranties and Liability
1. Subject to the conditions set out below the Seller warrants that the Goods will correspond with their specification at the time of delivery and will be of satisfactory quality.
2. The Seller shall be under no liability in respect of any defect arising from fair wear and tear, or any willful damage, negligence, subjection to abnormal conditions, failure to follow the Seller's instructions (whether oral or in writing), misuse or alteration of the Goods without the Seller's approval, or any other act or omission on the part of the Buyer, its employees or agents or any third party.
3. The mixing or use of the Goods is beyond the Seller's control and accordingly all conditions and warranties, statutory or otherwise, as to fitness of the Goods other than for the purpose for which they are intended are expressly excluded.
4. Subject as expressly provided in these Conditions, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.
5. No Goods may be returned to the Seller without the prior agreement in writing of the Seller. Subject thereto any Goods returned which the Seller is satisfied were supplied subject to defects of quality or condition which would not be apparent on inspection may be replaced free of charge or, at the Seller's sole discretion the Seller may refund or credit to the Buyer the price of the defective Goods but the Seller shall have not further liability to the Buyer.
6. Except as expressly provided in these Conditions, the Seller shall not be liable to the Buyer by reason of any representation, or any implied warranty, condition or other term, or any duty at common law or under statute, or under the express terms of the Contract, for any direct or consequential loss or damage sustained by the Buyer (including, without limitation, loss of profit or indirect or special loss), costs, expenses or other claims for consequential compensation whatsoever (and whether caused by the negligence of the Seller, its servants or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use or resale by the Buyer.
7. The Buyer shall ensure that, except to the extent that instructions as to the use or sale of the Goods are contained in the packaging or labeling of the Goods, any use or sale of the Goods by the Buyer is in compliance with all applicable statutory and other regulatory requirements and that the storage and handling of the Goods by the Buyer is carried out in accordance with directions given by the Seller or any competent governmental or regulatory authority and the Buyer will indemnify the Seller against any liability loss or damage which the Seller might suffer as a result of the Buyer's failure to comply with this condition.
12. Buyer's Default
1. If the Buyer fails to make any payment, at the time of purchase (on the due date) then, without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled to:-
1. cancel the order or suspend deliveries to the Buyer;
2. appropriate any payment made by the Buyer to such of the Goods (or the goods supplied under any other contract between the Buyer and the Seller) as the Seller may think fit (notwithstanding any purported appropriation by the Buyer);
3. charge the Buyer interest (both before and after any judgment) on the amount unpaid, at the rate of 2.5 per cent per month, until payment in full is made (a part of a month being treated as a full month for the purpose of calculating interest); and
4. where the price is to be paid in a currency other than Sterling charge to the Buyer the reduction in the amount of pounds sterling receivable by the Seller on conversion of the proceeds by the Seller's bankers as a result of variations in the rate of exchange between the due date and the date of actual payment.
2. This Condition applies if:-
1. the Buyer fails to perform or observe any of its obligations hereunder or is otherwise in breach of the Contract; or
2. the Buyer becomes subject to an administration order or makes any voluntary arrangement with its creditors (within the meaning of the Insolvency Act 1986) or (being an individual or firm) becomes bankrupt or (being a company) goes into liquidation; or
3. an encumbrancer takes possession, or a receiver is appointed, of any of the property or assets of the Buyer; or
4. the Buyer ceases, or threatens to cease, to carry on business; or
5. the Seller reasonably apprehends that any of the events mentioned above is about to concur in relation to the Buyer and notifies the Buyer accordingly.
3. If Condition 12.2 applies then, without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled to cancel the Contract or suspend any further deliveries under the Contract without any liability to the Buyer, and if the Goods have been delivered but no paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.
13. Confidentiality, Publications and Endorsements
1. The Buyer undertakes to the Seller that:-
1. the Buyer will regard as confidential the Contract and all information obtained by the Buyer relating to the business and/or products of the Seller and will not use or disclose to any third party such information without the Seller's prior written consent provided that this undertaking shall not apply to information which is in the public domain other than by reason of the Buyer's default;
2. the Buyer will not use or authorise or permit any other person to use any name, trade mark, patent, house mark, emblem or symbol which the Seller is licensed to sue or which is owned by the Seller upon any premises, notepaper, visiting cards, advertisements or other printed matter or in any other manner whatsoever unless such use shall have been previously authorised in writing by the Seller and (where appropriate) its licensor;
3. the Buyer will use all reasonable endeavors to ensure compliance with this condition by its employees, servants and agents. This Condition shall survive the termination of the Contract.
14. General
1. When placing the order the Buyer must advise the Seller in writing of any special, legal, administrative or regulatory requirements applying in the territory in which the Buyer is to import, use or sell the Goods as to composition labeling distributors or sale of the Goods and the Buyer must advise the Seller immediately of any change made in such requirements.
2. The Buyer shall be responsible for complying with any legislation or regulations governing the importation of the Goods into the country of destination and for the payment of any duties thereon.
3. The Buyer may not assign the benefit of the Contract without the written consent of the Seller.
4. Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed to that other party at its Registered Office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.
5. No waiver by the Seller of any breach of the Contract by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provision.
6. If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.
7. The Seller reserves the right to cancel the contract at any stage prior to delivery to the buyer if the Sellers feel that the buyer may not be competent to use the equipment correctly. Or that the Seller feels the buyer may use the equipment incorrectly and in such a way that it could prove dangerous. Or the Seller could use the equipment incorrectly and that equipment manufacturer (The Seller) reputation may be harmed.
15. Applicable Law and Jurisdiction
1. The Contract shall be governed by the laws of the United Kingdom.
2. The Uniform Laws on the International Sale of Goods laid down in the 1980 United Nations Convention shall not apply unless expressly agreed between the parties in writing.
The Slice Doctor International Limited 2009